SERVICES
Frequently Asked Questions
How much are your services?
Branding & Logo packages start at $500 to account for extensive research, trial and refinement.
Print & Promo Support start at $35 and are project based.
Our Design Desk Support start at $400/mo.
Photography services begin at $120/hr.
Anything outside the scope of our services & packages can be quoted.
How do I pay?
Branding Packages
Starter Kit, Foundation Pack, Partial Brand Identity
50% deposit to begin work
50% due before final files are delivered
Starter Kit, Foundation Pack, Partial Brand Identity
50% deposit to begin work
50% due before final files are delivered
Full Branding
Split into 3 payments: deposit, concept approval, final delivery
Keeps cash flow steadier across the longer project timeline
Split into 3 payments: deposit, concept approval, final delivery
Keeps cash flow steadier across the longer project timeline
Print & Promo Support
Order Prep, Design Touch-Up
Full payment due upfront
Order Prep, Design Touch-Up
Full payment due upfront
Custom Order
Deposit covering the full product cost plus the design fee, due before the vendor order is placed
Deposit covering the full product cost plus the design fee, due before the vendor order is placed
Design Desk (Retainer)
Billed monthly, in advance, on a fixed date
30 days' written notice required to cancel, in addition to the 3-month minimum commitment
Billed monthly, in advance, on a fixed date
30 days' written notice required to cancel, in addition to the 3-month minimum commitment
Photography
Deposit required to hold the date (includes the equipment fee, where applicable)
Balance due day-of or before gallery delivery
Deposit required to hold the date (includes the equipment fee, where applicable)
Balance due day-of or before gallery delivery
General Terms
Late payment: work pauses after 5-7 days past due; a flat late fee may apply
Deposits are non-refundable once work has started
Accepted payment methods: Via PayPal invoicing or Check
Late payment: work pauses after 5-7 days past due; a flat late fee may apply
Deposits are non-refundable once work has started
Accepted payment methods: Via PayPal invoicing or Check
What is a Primary vs Secondary Logo
The Primary Logo is the main identifier of your brand. The Secondary Logo is an alternative version, used when the primary logo doesn't suit the intended context or application.
What is the turnaround time for a logo?
The standard turnaround time for a logo varies, sometimes 3-5 weeks, but we have a limited number of expedited spots available. Expedited projects may incur added fees.
What file types do you send?
All brand packages include eps, pdf, png, and jpg. If other files types are needed, please reach out so we can accommodate.